Privacy policy

During the use of our website www.thewarpnweft.com, you may be required to furnish certain personal information. This policy lays down the uses of personal information so collected by the Company. We highly recommend that you read this policy and understand its implications before using the website. This policy is subject to updating / alteration without prior notice and therefore we urge you to visit this policy time and again to review any changes.  We strongly recommend that you read and understand this policy in detail before using the website.  We will be more than happy to answer any questions or clarifications that you may have about this policy. Please mail us at orders@thewarpnweft.com.

The company makes its best effort to keep the customer/User's personal information confidential and such information will not be shared or disclosed to any 3rd party save and except where required by law and/or any governmental agencies and for purposes and circumstances detailed herein.  

IMPORTANT:  

  1. The privacy policy detailed here is for the purpose of use on our website www.thewarpnweft.com  Please be advised that our website may link to other third-party websites and vice versa in which case you are requested to kindly peruse the policies detailed on those other websites which maybe distinct and different from our policies. We take no responsibility or liability for the working and policies of these websites. 
  2. We use the services of a 3rd party web service provider as well as a ‘cloud’ service provider. You are urged to please read up and understand the policies of such 3rd party service providers before using this website.  
  3. No computer system of any kind is completely secure and despite best efforts, is susceptible to a break-in / hack, which please note. 
  4. Any subscription and use of our website shall constitute an acceptance of all our Policies.  


USES, SHARING, AND DISTRIBUTION OF YOUR INFORMATION 
The personal information collected from you viz. name, phone number, email, address, and payment details including card details, billing and shipping information, GST details, etc. may be saved and processed with us and/or third parties. We may also transfer and store this information on other databases which are owned and operated by 3rd parties. 

We also collect ‘cookies’ to gather information about your preferences and improve your shopping experience. Kindly note that such cookies may also be used and collected by 3rd parties operating through our website or outside freely on the internet and may include information on your ISP and your activities on other websites etc. We do not control the use of such cookies by 3rd parties and are also not responsible for any consequences for the same. 

The information collected will, at the discretion of the company, be retained as long as we deem fit and appropriate to do so and may be used by us anytime in line with this policy.  
The information so collected may be used by the company for the following purposes amongst others: 

  • Contact you from time to time through email, text messages, WhatsApp, etc. for promotional purposes including sending you promotional material, marketing material, surveys, etc.
  • To gather more information for improving our customer handling including response, redressals, website, preferences, QC, customer experience, analytics, page response rates, etc.


We may share your personal information with affiliates, subsidiaries, and/or third parties that provide services including but not limited to website management, payment gateway, banking services, IT infrastructure, IT services, customer care, customer information processing, email and text delivery services, audit services, etc. To that extent you may be exposed to an IT system breach/ hack at their end as well, that could compromise your personal information which please note. 

We may disclose and share such personal information 

  • as may be permitted or required, in our best judgment, under any applicable law, both domestic and international;
  • any policy, process, summon, request, notice or order etc. of a judicial, quasi-judicial, government or semi-government agency or authority as the case may be;
  • in order to enforce our terms, conditions rights, and obligations as well as prevent fraud or theft both potential and actual;
  • pursue available remedies to protect and defend ourselves that in our sole judgement may be required and necessary.